Head Housekeeper
Job Vacancy at The Birnam Hotel
About The Birnam Hotel
Recently restored and reopening in 2026, The Birnam Hotel is being shaped by a small local team with a clear, thoughtful vision for what it can be. Rooted in its place and community, the hotel has been carefully brought back to life with respect for its history and a belief in delivering soulful Scottish hospitality.
At The Birnam Hotel, we believe good work comes from people who care about what they do. In a setting defined by attention to detail and purpose, we value creativity, pride in craft, and a genuine commitment to quality, whether front of house, behind the scenes, or somewhere in between.
We are a close-knit team that believes great hospitality grows from trust, support, and shared standards. If you are looking for a workplace that encourages individuality, offers room to grow, and values people as much as the experience they create, you will feel at home here.
Overview of the Role
They are responsible for leading and coordinating the housekeeping team, with care, pride and attention to detail ensuring every guest room and shared spaces in the Birnam Hotel feel welcoming, calm and beautifully maintained meeting the hotels high standards.
This role combines a hands on operational oversight with strong team leadership. Supporting efficient daily operations, well organised schedules and a positive working environment It is essential they maintain health, safety and hygiene standards, managing supplies and equipment and supporting the training and development of team members to deliver an exceptional guest experience.
Key Responsibilities
Lead and oversee daily cleaning schedules for guest rooms, public spaces, and back-of-house areas.
Ensure all rooms and public areas meet the hotel’s standards for cleanliness, comfort, and presentation.
Carry out regular inspections and address any issues promptly and thoughtfully.
Guide, train, and support the housekeeping team, creating a positive and well-structured working environment.
Assemble staff rotas to meet operational needs while maintaining efficiency.
Support onboarding, training, and ongoing development of team members.
Manage stock levels of linens, cleaning supplies, and equipment.
Make certain equipment is well maintained and stored safely.
Maintain clear records and support cost control within the department.
Ensure housekeeping practices meet health, safety, and hygiene standards.
Support safe working practices across the department.
About You
Skills & Competencies
A confident, supportive leader who leads the housekeeping team by example.
Approachable and fair, with the ability to motivate and guide a diverse team.
Highly organised with a strong eye for detail.
Takes pride in maintaining high standards across all areas of the hotel.
Able to manage competing priorities and respond calmly to daily challenges.
Qualifications & Experience
Previous experience in a housekeeping supervisory or management role.
Strong understanding of housekeeping operations within a hotel or hospitality setting.
Knowledge of health, safety, and hygiene standards.
What We Offer
A supportive, positive working environment with real opportunities to develop both personally and professionally.
The chance to be part of a newly restored hotel opening, shaped by a small, committed local team.
Staff rates at The Birnam Hotel and our sister venue, The Taybank.
Complimentary staff meal provided each shift, prepared by the kitchen team.
A focus on wellbeing, with access to employee support services.
Recognition for commitment and contribution, with opportunities to grow as the hotel develops.
Participation in a team that values collaboration, respect, and enjoyment of the work itself.
HOW TO APPLY
If you are interested in one of our roles, please kindly fill out the application below, including your CV and a short cover letter.