Terms & Conditions


Definitions

In this Agreement, the following terms shall have the following meanings:

  • “The Birnam Hotel” refers to Arach Limited, trading as The Birnam Hotel, Perth Road, Birnam, Dunkeld, PH8 0DN


General Terms

Feedback & Complaints

We welcome feedback! If you have any questions or concerns, please speak to a member of staff or email hello@thebirnamhotel.com.

Data Protection & Privacy

We keep your personal data secure. Like most websites, we use cookies and server logs to improve user experience. Please refer to our Privacy Policy for details.

By making a reservation, you consent to our processing of your data in accordance with the Privacy Policy.

Legal & Liability

  • This contract is governed by English law, though Scottish residents may bring proceedings in Scotland.

  • If any part of these terms and conditions is deemed invalid or unenforceable, it will not affect the validity of the remaining terms.

  • We are not liable for unforeseeable losses.

  • Our maximum liability for any claim is limited to the cost of your reservation, unless the Hotel Proprietor’s Act 1956 applies.

Gift Vouchers

Gift vouchers can be used towards a stay or food & drink at The Birnam Hotel. Vouchers are valid for 12 months from the hotel opening date.
To redeem a voucher, please contact us at hello@thebirnamhotel.com when the hotel opens. Bookings must be made in advance and include the voucher number.

  • Vouchers are non-refundable, non-transferable, and not redeemable for cash.

  • Lost or stolen vouchers cannot be replaced.

  • A voucher card must be presented upon arrival—photocopies and digital copies will not be accepted.

  • Cancellations made less than 24 hours before a booking will result in the voucher being void.

We reserve the right to amend the terms and conditions of vouchers at our discretion.