Restaurant Supervisor
Job Vacancy at The Birnam Hotel
About The Birnam Hotel
Recently restored and reopening in 2026, The Birnam Hotel is being shaped by a small local team with a clear, thoughtful vision for what it can be. Rooted in its place and community, the hotel has been carefully brought back to life with respect for its history and a belief in delivering soulful Scottish hospitality.
At The Birnam Hotel, we believe good work comes from people who care about what they do. In a setting defined by attention to detail and purpose, we value creativity, pride in craft, and a genuine commitment to quality, whether front of house, behind the scenes, or somewhere in between.
We are a close-knit team that believes great hospitality grows from trust, support, and shared standards. If you are looking for a workplace that encourages individuality, offers room to grow, and values people as much as the experience they create, you will feel at home here.
Overview of the Role
The Restaurant Supervisor ensures that every dining experience at The Birnam Hotel is consistent, welcoming, and memorable.
Acting as a key link between the Front of House team, the Food & Beverage Manager, and the kitchen, this role maintains high standards, guides service during busy periods, and helps create an environment where guests feel cared for and teams feel supported and motivated.
Key Responsibilities
Supervise and support the front of house team, ensuring every team member is confident, engaged and empowered to deliver flawless service.
Work closely with the Food & Beverage Manager, assisting with staff training, mentoring and scheduling to develop team skills and maintain consistent service standards.
Coordinate service throughout meal periods, ensuring smooth operations and a warm, welcoming guest experience.
Monitor cleanliness, table settings and service presentations across all areas.
Uphold The Birnam Hotels high standards of hospitality, ensuring every interaction feels thoughtful, attentive and in line with the hotels values.
Respond to guest queries and feedback with care and professionalism.
Maintain a visible presence on the floor, setting the tone for warm, generous hospitality.
About You
Skills & Competencies
Friendly, approachable and professional, creating a welcoming experience for every guest.
Attentive to detail, ensuring every dining interaction feels personalised and effortless.
Strong leadership skills, able to motivate and support the front of house team delivering at a high standard.
Organised, solutions focused, calm under pressure and able to manage busy service with clarity.
Qualifications & Experience
Proven experience in a supervisory role within a restaurant, hotel or luxury environment.
Experience leading, training and supporting teams in front-of-house operations.
Strong knowledge of service standards, food and beverage operations and hospitality etiquette.
Experience coordinating with kitchen teams, managing reservations and maintain operational flow
What We Offer
A supportive, positive working environment with real opportunities to develop both personally and professionally.
The chance to be part of a newly restored hotel opening, shaped by a small, committed local team.
Staff rates at The Birnam Hotel and our sister venue, The Taybank.
Complimentary staff meal provided each shift, prepared by the kitchen team.
A focus on wellbeing, with access to employee support services.
Recognition for commitment and contribution, with opportunities to grow as the hotel develops.
Participation in a team that values collaboration, respect, and enjoyment of the work itself.
HOW TO APPLY
If you are interested in one of our roles, please kindly fill out the application below, including your CV and a short cover letter.